Client Success Manager

We are seeking a dedicated and proactive Client Success Manager to join our team. You will be responsible for meeting with clients, providing regular updates, and conducting kickoff calls to ensure a smooth onboarding experience. This is a part-time role starting with 2 hours per day for 4 days per week.

Key Responsibilities:

• Meet with clients to provide updates and address their needs.
• Conduct kickoff calls with new clients to establish relationships and set expectations.
• Ensure high levels of client satisfaction by proactively managing communication.
• Work collaboratively with the team to improve client success processes.

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Requirements:

• Native proficiency in American English.
• Availability to work during EST afternoons.
• Strong communication and interpersonal skills.
• Experience in client success or account management is a plus.
• Ability to take initiative and solve problems independently.

Preferred Qualifications:

• We encourage women to apply, as we aim to balance perspectives in our male-dominated team.

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